One platform.
Six teams that ship content as a product.
Same repository. Same delivery API. Six different teams, six different surfaces — all from one source of truth.
Documentation directors
Technical Documentation
Efficient, collaborative, and scalable documentation solutions. DiscoverCX is the only experience platform built for technical documentation.
- →Single-sourcing and content reuse across products and channels
- →Generative AI productivity for writers and SMEs
- →Cloud-based CCMS — no on-prem infrastructure to maintain
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AI engineers
Artificial Intelligence
DiscoverCX revolutionizes content management for Artificial Intelligence, allowing organizations to deploy training content for Large Language Models (LLMs) — packaged, delivered, and continuously updated.
- →Enhanced AI training with structured, controlled source content
- →Improved control over what your LLMs and assistants learn
- →Scalable delivery to data lakes, vector databases, and cloud destinations
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Salesforce admins
Salesforce Experiences
Deliver intelligent content directly into Salesforce Experiences and Knowledge. Seamlessly connect to any record or object in your customer portal.
- →Connect service and ticketing in your customer portal
- →Bi-directional Knowledge sync between DiscoverCX and Salesforce
- →KCS feedback loop — auto-generate knowledge articles from support cases
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Compliance
Policies & Procedures
A comprehensive solution for managing your policies and procedures — ensuring consistency, accuracy, and ease of use across your organization.
- →Consistency and accuracy across every policy and procedure
- →Enhanced reuse and standardization — author once, surface everywhere
- →Simplified authoring with AI and structured editors
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L&D
eLearning
Robust tools and support to enhance your eLearning initiatives — ensuring seamless integration with your LMS and optimized outcomes across courses, modules, and assessments.
- →One centralized repository for all learning content
- →SCORM and XML compatibility for any compliant LMS
- →Customized learning portals branded for your organization
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Customer success
Customer Portals
Deliver your docs and customer experience in a modern portal platform built for content. Connect ticketing, service, and knowledge in one platform.
- →Modern portal platform built for content, not a generic CMS
- →Connect ticketing, service, and knowledge in one platform
- →No-code template design — branded portals without engineering rebuilds
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Not sure which fits?
Talk to a solution architect — we'll map your stack and outcomes to the right configuration in 20 minutes.