One-pagers for the
buying committee.

Structured authoring on a Git-backed repository. DITA, Markdown, and HTML in one repo. Editor of choice. Multi-format publishing.

• Authoring formats and editor integrations
• Repository, workflow, translation, and access
• Publishing pipeline and DITA-OT output
• Migration paths from MadCap, Paligo, Heretto, IXIASOFT

Documentation portal and customer experience portal on one platform. Federated search, personalization, case management, community.

• Doc portal and CX portal feature sets
• Federated, faceted, typo-tolerant search
• Salesforce / ServiceNow / Atlassian / Zendesk widgets
• Theming, design tokens, and brand control

AI Assist for authoring plus AI Data Operations for grounding. BYOK vector database, SOC 2-aligned, content-aware retrieval.

• AI Assist: code explainer, summarization, chatbot, chat-with-data
• AI Data Operations: aggregate, manage, deploy
• BYOK vector database options
• Reference architecture for content-grounded RAG

SOC 2 Type II controls, identity, encryption, data residency, and the shared responsibility model. For your CISO and procurement teams.

• SOC 2 Type II controls map
• SAML, OIDC, SCIM, MFA, RBAC
• Encryption in transit and at rest, key management
• Data residency, backups, and DR objectives