We make content the cornerstone of your customer experience
Successful customer experience starts with managing all your content in one place. Then delivering it everywhere your customers connect. Let's do this together.
Overnight success. Twenty years in the making...
"Houston, we have a content problem!"
While digital platforms for marketing made incredible leaps, most customer and enterprise content—help, knowledge, eLearning, policies, and documentation—remain siloed and largely unmanaged. Existing CCMS and Help Authoring Tools are outdated, complex, expensive, and disconnected from content delivery and customer experience.
We launched Discover CX by Ingeniux to provide documentation teams and CX leaders with new cloud-based content tools built for todays collaborative publishing. With our CCMS, plus headless and portal delivery solutions, brands now have an end-to-end platforms for authoring, managing, and delivering customer content.
We may be a new brand, but we are an experienced company. Our journey began in 1999 when Microsoft built the first web publishing system for MSNBC. Our founders jumped from Microsoft to create Ingeniux CMS. In the following two decades, Ingeniux became a global leader in Digital Experience Management. Fast-forward. The same vision still drives us. Helping people craft intelligent content that maximizes customer experience and success.
We love words — and numbers
We're making waves and our numbers tell the story. We continue to grow, thanks to our fantastic customers, and dedicated team.
Trusted by the world's best companies
Professional. Ethical. Helpful.
We bring professionalism, integrity, and a user-friendly approach to help you achieve your digital business goals. Your success is our bottom line.
Helping People Reach Their Potential
We are dedicated to empowering our customers, employees, and partners. Our mission is to unlock new possibilities and help you achieve your full potential.
Building Solutions That Matter
We create solutions that make a difference. Our focus is on addressing your most pressing needs and enhancing your everyday workflows.
Technology that Powers Imagination
We push the boundaries of what’s possible. By harnessing innovative technology, we create products that inspire and expand the limits of what you can achieve.
We Know Content Management
We have a great team building our product and supporting our customers.
Jim founded Ingeniux in 1999 following leadership positions with Microsoft, Electronic Arts, and Asymetrix.
David oversees marketing. He was the EVP Operations at Chrome, worked for Asymetrix and Aldus Corporation.
Nathan manages software and product development. He previously worked for Fluor Government Group.
Casey directs strategic account growth, customer relationship development, and operations management.
What's New at Discover CX
There is a lot happening. Get caught up on our latest news.
Introducing Generative AI for Discover CCMS
Ingeniux Acquires Simply XML Word-based DITA Authoring
