Launch Your Next Portal in Record Time

Deliver your docs and customer experience in a modern portal platform built for content. Connect ticketing, service, and knowledge in one platform.

Deliver the Experience Your Customers Demand

Deliver better help and docs. Unify customer services in one location. Empower your team to keep advancing without developer delays and costs.

Enterprise Portal-as-a-Service

Scale your documentation portal to meet the needs of your entire organization. Discover CX Portal is designed to support large teams and complex workflows, ensuring performance and security.

No Code Flexibility

Customize your documentation portal without any coding. Our intuitive drag-and-drop interface empowers you to build a professional portal quickly and efficiently.

Integrate Service and CRM

Integrate with your existing tools and systems. Our platform supports a wide range of integrations, allowing you to enhance productivity and streamline your documentation processes

Features

Full Service Customer Portals that Scale

With Ingeniux Discover CX you can quickly launch customer portals, deliver next generation documentation and help content, or deliver headless docs.

Discover CX portal home page

360 Customer View

Create structured content with ease using our XML authoring, Fonto, and Oxygen Integrations.

Ticketing and Case Management

Integrates with leading ticketing solutions from Salesforce, Atlassian, Service Now, and more..

Global Sites

Manage multilingual content with our robust translation features, ensuring consistency across all languages.

No Code Templates

Instantly update templates and layouts with visual, no code, design tools.

Enterprise Search

Faceted & guided search, topics, personalized recommendations.

Community

Deliver forums, blogs, commenting, and user generated content to power your community.

Find Your Next Customer Portal

Get the latest guidance, requirements, and info for selecting your next  portal platform. Download the new RFP Guide.

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eBook cover for the Portal RFP Guide
Discover CX portal home screens with support cases

Elevate Your Customer Experience with Smart Self-Service

Discover CX delivers comprehensive customer self-service with advanced ticketing and case management, effective ticket deflection, and robust self-help documentation and content.

Security You Can Trust: SOC 2 Certified

At Discover CX, we take security seriously. Our customer portal is SOC 2 compliant, ensuring your data is protected with stringent measures, secure storage, continuous monitoring, and privacy compliance. Rest easy knowing your information is in safe hands.
24x7
Critical care support
Computer servers

Scale your content operations

Meet with us. Lean how Discover CX helps you create, manage, and deliver docs and customer experiences. Generate content faster, more accurately, and cost effectively.