Discover CX by Ingeniux at LavaCon 2024
We had an amazing time connecting with the content strategy community at LavaCon 2024! It was inspiring to meet so many dedicated professionals and share how Ingeniux solutions help content teams succeed in an AI-driven world.
LavaCon is a unique gathering for content management, UX, and technical communication pros. It’s packed with practical insights to make content smarter and more engaging.
Ingeniux was proud to sponsor, present, and exhibit at the conference. Our VP of Development, Nathan Eggen, delivered a standout session, Programmatic Loves Structure: Why You Need a DITA-first Headless and AI Strategy. Nathan explained how structured content and headless delivery drive composable, AI-ready customer experiences that flow seamlessly across channels.
Insights from Content Strategy Leaders
Hearing from familiar faces in content strategy was a highlight. Many contributors to our Content Matters podcast shared valuable perspectives, including:
- Rebecca Schneider from Avenue CX, who explained why taxonomies are still vital in her session, “Taxonomies in the Age of AI: Are They Still Relevant?”
- Val Swisher from Content Rules, who gave practical advice in “Preparing Your Content for AI,” focusing on strategies for content readiness.
- Alan Porter, who took us through his journey from concept to execution in “From Content Vision to Content Project: A True Story.”
- Sara Feldman from the Consortium for Service Innovation, who reminded us to design around customer needs in “Stop Imposing Your Org Chart Onto Your Customer Experience.”
A Big Thank You to LavaCon and Our Community
Thank you to everyone who connected with us at LavaCon 2024! We’re excited to see where these conversations take the future of content strategy and customer experience. For more on LavaCon and these incredible sessions, check out LavaCon's website.