# Technical Documentation — DiscoverCX solution

> DiscoverCX is the only experience platform built for technical documentation — cloud-based CCMS, structured XML authoring with single-source reuse, AI productivity, and an automated DITA publishing pipeline.

**Canonical URL:** https://discovercx.com/solutions/technical-docs
**Last updated:** 2026-06-04

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*Audience: Documentation directors, info architects, technical writers*

Efficient, collaborative, and scalable documentation solutions. DiscoverCX is the only experience platform built for technical documentation.

## Outcomes

- Single-sourcing and content reuse across products and channels
- Generative AI productivity for writers and SMEs
- Cloud-based CCMS — no on-prem infrastructure to maintain
- Automated DITA publishing pipeline to web, print, and mobile

## Features

### Cloud-based CCMS

Discover CCMS is delivered as enterprise SaaS — secure, scalable, and built for distributed documentation teams.

### Structured XML authoring

Author in DITA with full single-sourcing and content reuse. Integrations with Fonto and Oxygen for power users.

### Generative AI productivity

AI writing assistant helps authors generate, improve, and standardize content within an enterprise-safe environment.

### Automated publishing pipeline

Publish DITA to Discover CX Dynamic Site Server (DSS), static HTML, Markdown, and PDF. Built on the DITA Open Toolkit.

### DITA Map Manager

Organize, version, and orchestrate large DITA topic maps with a purpose-built management UI.

### Editor of choice

Native support for Fonto, Oxygen Web and Desktop, and Ingeniux Simply XML — a Microsoft Word-based DITA editor for SMEs.

## FAQ

### Does DiscoverCX support DITA?

Yes. DiscoverCX is fully DITA-compliant with native support for the DITA Open Toolkit, single-sourcing, content reuse, and DITA Map Manager for orchestration. Power users author in Fonto or Oxygen; SMEs can use Ingeniux Simply XML inside Microsoft Word.

### What content formats can we author and publish?

DITA, Word, Flare, HTML, and Markdown for authoring. Publishing targets include the Discover CX Dynamic Site Server, static HTML, Markdown, and PDF — through a single automated pipeline.

### Can we migrate from MadCap Flare?

Yes. Migration from MadCap Flare into DITA or Markdown is part of our implementation services. A dedicated engineer handles conversion of XHTML projects, conditional tags, snippets, and variables.

### What's the Product Answers Guide?

Our buyer's guide for technical documentation teams evaluating modern CCMS platforms. Available on request.

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## About DiscoverCX

DiscoverCX is the headless content delivery platform built on the world's leading CCMS — author in DITA, Markdown, or HTML, deliver to portals, docs sites, Salesforce, and AI assistants from one source of truth.

**Talk to sales:** https://discovercx.com/contact
**Request a demo:** https://discovercx.com/demo
**Pricing:** https://discovercx.com/pricing

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