# DiscoverCX — Content Delivery Platform for technical & customer content

> DiscoverCX is the headless content delivery platform built on the world's leading CCMS — author in DITA, Markdown, or HTML, deliver to portals, docs sites, Salesforce, and AI assistants from one source of truth.

**Canonical URL:** https://discovercx.com/
**Last updated:** 2026-06-04

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## What DiscoverCX does

DiscoverCX unifies three jobs that most teams stitch together:

1. **Structured authoring** — DITA, Markdown, and HTML in one component repository, written in Oxygen, the browser, Fonto, Simply XML, or any Git-aware IDE.
2. **Headless CCMS** — typed content components, branching, taxonomy, workflow, translation, and audit. Built for enterprise scale.
3. **Real-time delivery API** — REST + JSON. One source of truth serves docs sites, customer portals, Salesforce Knowledge, in-product help, and AI assistants without a nightly rebuild.

## Who it's for

- Documentation teams shipping technical content at scale
- Customer support and field service teams who need a single answer surface
- Product engineering teams who want doc-as-code without losing structure
- AI/knowledge teams who need RAG-ready, governed source material

## Why it's different

- **One platform, three products.** CCMS, Content Delivery Platform (CDP), and AI — independent or together.
- **Mixed-format repo.** Heretto and IXIASOFT are DITA-only. Paligo is DocBook. DCX is the only platform that handles DITA + Markdown + HTML in the same repository with cross-format reuse.
- **Git is an authoring surface, not the product.** Engineering writes in IDEs; writers stay in their editor; both flow through one repository.
- **The Discover portal is included.** Heretto's portal is a separate license. DCX ships customer-facing delivery as part of the platform.

## Key pages

- [Platform overview](/platform.md)
- [CCMS](/platform/ccms.md)
- [Content Delivery Platform](/platform/cdp.md)
- [AI](/platform/ai.md)
- [Pricing](/pricing.md)
- [About](/about.md)
- [Compare DCX vs alternatives](/compare.md)

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## About DiscoverCX

DiscoverCX is the headless content delivery platform built on the world's leading CCMS — author in DITA, Markdown, or HTML, deliver to portals, docs sites, Salesforce, and AI assistants from one source of truth.

**Talk to sales:** https://discovercx.com/contact
**Request a demo:** https://discovercx.com/demo
**Pricing:** https://discovercx.com/pricing

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