# DiscoverCX vs Paligo — 2026 comparison

> DiscoverCX vs. Paligo: cloud DocBook-based authoring vs. a full headless CCMS + customer portal + delivery API. Side-by-side comparison.

**Canonical URL:** https://discovercx.com/compare/paligo
**Last updated:** 2026-06-04

---
## Cloud DocBook vs. full CDP

Paligo is a clean cloud CCMS with a friendly browser editor, built on DocBook — well-suited to small and mid-sized docs teams shipping to a hosted documentation site. DiscoverCX is a broader content delivery platform: DITA-native authoring alongside Markdown and HTML, a headless API, a customer portal, and Salesforce sync.

**Use Paligo when:** You're a docs team publishing to a hosted docs site and DocBook fits your content model.

**Move to DiscoverCX when:** You need native DITA, a headless API for non-docs surfaces, a customer-facing portal, or to mix DITA + Markdown + HTML in one repository.

## Feature matrix

| Capability | Paligo | DiscoverCX |
|---|---|---|
| Authoring model | Browser (Paligo editor) | Browser + Oxygen / Fonto / Simply XML |
| Content format | DocBook XML (DITA import) | DITA, Markdown, HTML |
| Repository | Hosted by Paligo | Git-backed CCMS, server-side workflows |
| Multi-author concurrency | ✓ | ✓ |
| Headless delivery API | Read API | ✓ |
| Real-time publishing | — | ✓ |
| Customer-facing portal | Hosted docs site | ✓ |
| Salesforce Knowledge sync | — | ✓ |
| AI / RAG-ready JSON | Paligo AI (assistive) | ✓ |
| PDF / HTML5 / WebHelp | ✓ | ✓ |
| Translation / TMS round-trip | ✓ | Built-in (XLIFF 2.1) |
| SOC 2 Type II | ✓ | ✓ |
| SAML / OIDC / SCIM | ✓ | ✓ |
| Pricing model | Per-seat subscription | Enterprise — request a quote |

## FAQ

### How is DiscoverCX different from Paligo?

Paligo is a DocBook-native cloud CCMS with a strong browser authoring UX. DiscoverCX is DITA-native and supports Markdown and HTML in the same repository, and ships additional delivery surfaces — a real-time headless API, a customer-facing portal, and Salesforce Knowledge sync — as part of the platform.

### Does Paligo support DITA?

Paligo's native content model is DocBook. They offer DITA import, so existing DITA projects can be brought in, but ongoing authoring sits inside their DocBook-derived structure. If your team standardizes on DITA 1.3 with conrefs, keyrefs, and specializations as a long-term authoring model, that's a closer fit for DiscoverCX.

### Is DiscoverCX DITA-pure?

DiscoverCX is DITA 1.3 compliant and additionally supports Markdown and HTML in the same repository for teams that want a mixed model.

### Can we get a customer portal with Paligo?

Paligo offers a hosted documentation site. DiscoverCX's portal adds case management, community, role-based personalization, and Salesforce integration — closer to a full customer portal than a docs site. The right pick depends on whether you need just docs delivery or the broader surface.

### How does pricing compare?

Both are enterprise SaaS priced per author. Paligo's tiers fit small to mid-sized docs teams shipping to a hosted site. DiscoverCX is an enterprise platform with the customer portal and headless delivery included in the All-in-One package. Request a quote for a written proposal.

---

## About DiscoverCX

DiscoverCX is the headless content delivery platform built on the world's leading CCMS — author in DITA, Markdown, or HTML, deliver to portals, docs sites, Salesforce, and AI assistants from one source of truth.

**Talk to sales:** https://discovercx.com/contact
**Request a demo:** https://discovercx.com/demo
**Pricing:** https://discovercx.com/pricing

*This is the LLM-friendly markdown version of https://discovercx.com/compare/paligo. The human-readable page is at the canonical URL above. For a full site index, see https://discovercx.com/llms.txt.*